Ensuring the Highest Uptime.
Mesiniaga's maintenance services predict impending system faults. We foresee possible outages and alert you to remedy the sources of a breakdown before it happens, reducing corrective incidents and unexpected downtime so your business enjoys stable IT services with minimum disruption.
Predictive and Preventive, for the Highest Uptime
Our maintenance services aim to produce the highest operational productivity through predictive and preventive maintenance techniques: high SLAs on breakfix and preventive maintenance of your IT equipment, nationwide coverage with 24/7 support for critical IT functions, and a single point of contact for incident reports with a quick escalation system.
Allow your IT department to be strategic and focused on providing technologies that improve business performance, instead of wrestling with these daily challenges.
Always on Alert
You need to know immediately when equipment is down or underperforming.
Complete Visibility
In-depth details of IT equipment are required to monitor asset conditions and predict failures.
Small Team
A large number of end users must be managed with limited resources.
Firefighting
Service and repair requests arrive from every end user, all expecting updates in real time.
Full Visibility of Your IT Estate
Our maintenance platform combines auditing, asset management, and a service-focused helpdesk into one coherent service.
Full IT Audit
Discover and track the hardware and software in your organisation.
Asset Intelligence
Up-to-date information on IT assets to support future planning.
Service-Focused Helpdesk
A robust, customer-centric helpdesk built around service.
ITSM Platform
Service requests, knowledge management, IT asset management, and incident management in one platform.
Full IT Audit
Discover and track the hardware and software in your organisation.
Endpoint Coverage
Manage every employee's equipment used to access corporate data.
Asset Intelligence
Up-to-date information on IT assets to support future planning.
Service-Focused Helpdesk
A robust, customer-centric helpdesk built around service.
Device Visibility
Visibility of all devices, from end-user equipment to business-critical hardware.
ITSM Platform
Service requests, knowledge management, IT asset management, and incident management in one platform.
The Wrong Way and the Right Way
Challenges with IT system maintenance
- No expertise to support and replace parts for legacy systems.
- Troubleshooting and handling breakfix issues of hardware and software is time-consuming, resulting in higher downtime.
- Hiring expertise that supports the various brands of hardware and software your organisation uses is difficult.
The right way to do IT system maintenance
- Engage expertise experienced in dealing with legacy systems.
- Have a dedicated team providing predictive maintenance and resolving breakfix issues.
- Work with a partner skilled across a wide range of IT solution brands.
Three Easy Steps to Get on Board
Getting started with our predictive and preventive maintenance service is simple.
Assessment
Our team of experts assesses your current IT environment.
Quotation
Receive a quote within 48 hours.
Coverage
Experience 24/7 coverage of all your IT equipment within two working days of signing up.
Find out more about Mesiniaga's IT Maintenance services.
Tell us about your IT environment and our maintenance team will show you how predictive and preventive maintenance can raise your uptime.